Safety and handling guidelines

Back to Legal page


Safety and handling instructions

To avoid damaging your device, accessories or any connected devices, and to reduce the risk of personal injury, discomfort, property damage or other potential hazards, follow the precautions below before using your Alldock.


Handle your Alldock with care. You may damage the device if you disassemble, drop, bend, burn, crush or puncture it. Do not use an Alldock with a damaged enclosure. Using a damaged product may cause injury. Do not expose your Alldock to liquids, which can cause a short circuit and overheating.  If your Alldock gets wet, do not attempt to dry it using an external heat source.  Alldock is designed to operate in a dry, indoor environment.

Your Alldock is designed to work in ambient temperatures between 0° and 35° C (32° to 95° F), and should be stored between ambient temperatures of -20° and 60° C (-4° and 140° F). Do not leave your Alldock in places where the temperature may exceed 60° C (140° F), such as on a car dashboard or near a heating vent as this may damage the product or pose a potential risk of fire.  Keep your product away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place, and do not use it until has cooled. Your Alldock is designed to work at an altitude of up to 6,560 ft (2,000 m).


Repair & service

Do not attempt to repair your Alldock yourself. Disassembling the device may cause injury to you or damage your device. Unauthorized repairs or modifications could result in permanent damage to the device and may affect your warranty coverage and regulatory authorizations.

Contact customer service and do not use your device if it isn’t working properly or has been damaged. For online help and support please send us an email to (for US customers) and to (for European customers).

Repairs by service providers other than Alldock may not involve the use of Alldock genuine parts and may affect the safety and functionality of the device.


Powering your device

Be sure the power adapter and Alldock are well ventilated when in use. Using a damaged cable or power adapter can cause fire, electric shock, injury, or damage to your Alldock or other property.  When powering the product, make sure the power adapter is plugged into a socket near the product and is easily accessible. Avoid powering the device in direct sunlight.

Only power your Alldock with the included power adapter and cable. Failure to do so can cause fire, electric shock, injury, or damage to the device and the accessories.

When disconnecting the power adapter from a power outlet, pull on the adapter, never on the cable.  Do not twist or pinch the cable, and do not force a connector into a port.

When using the wireless charger, remove metallic cases and avoid placing metallic foreign objects on the charger or the charging spot (for example, keys, coins, batteries, or jewelry), as they may become warm or interfere with charging.

Using an ultra-thick protective phone case or a case with a magnetic/iron plate is not recommended as it may affect the wireless charging function.


Prolonged heat exposure

Alldock generates heat during normal operation and comply with applicable surface temperature standards and limits. Avoid prolonged, direct or indirect skin contact when the device is in use because exposing skin to hot surfaces for a long period of time may cause discomfort or burns.

Keep your Alldock, the power adapter, and any wireless charger in a well-ventilated area when in use or charging. Take special care if you have a physical condition that affects your ability to detect heat against the body.


Environmental restrictions

To prevent damage to your Alldock or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields.  Keep it away from heat sources and out of direct sunlight. Do not leave your device inside a vehicle or in places where the temperature may exceed 60° C (140° F), such as on a window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time.  This may damage Alldock and/or pose the risk of fire or explosion.


Care & cleaning

Unplug the product and power adapter before cleaning, during lightning storms, or when unused for extended periods of time. Use a clean, soft, and dry cloth to clean Alldock and its accessories.

Do not use any chemical detergent, powder, or other chemical agents (such as alcohol or benzene) to clean the product or accessories.


Liquids and weather influences

Do not use the Alldock near sources of liquid such as drinks, oils, lotions, sinks, bathtubs and showers. Protect the Alldock from dampness and wet weather such as rain, snow and fog. Never connect or disconnect the Alldock or the power supply unit to or from an electrical outlet with wet hands.


If your device does get wet, carefully unplug all cables without getting your hands wet and wait for the device to dry completely before plugging it in again. Do not attempt to dry your devices with an external heat source, such as a microwave oven or hair dryer.

Radio frequency interference

Observe rules that prohibit the use of wireless technology (e.g. WiFi). Your Alldock is designed to comply with regulations governing radio frequency emissions but use of wireless devices can negatively affect other electronic equipment. 


Medical device interference

Your Alldock uses radios and other components that emit electromagnetic fields, and also contains magnets near the speaker. These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the Alldock and its power adapter at a safe distance away from the pacemaker or other implanted medical device. If you have questions about using your Alldock with or near your pacemaker or other implanted medical device, consult your healthcare provider before using your product. If you suspect your product is interfering with your pacemaker or other implanted medical devices, turn off your device and consult your physician for information specific to your medical device.



Regulatory Information  

Regulatory information, certification and compliance marks specific to Nest Mini can be found at the bottom of your product.


Information about manufacturer
Manufacturer: ALLDOCK GmbH, Wuppertaler Str. 80, 45549 Sprockhövel, Deutschland


Regulatory Information: EU

Radio frequency interference      

Alldock is not responsible for any radio or television interference caused by unauthorised modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Alldock. The correction of interference caused by such unauthorised modification, substitution or attachment is the responsibility of the user. Alldock and its authorised resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

EU compliance notice

Hereby, ALLDOCK GmbH that the charger types ADC420410, ADC620610, ADC420420, ADC620620 comply with Directive 2014/30/EU and 2014/35/EU.

Waste electrical and electronic equipment (WEEE) directive         


The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health and help the environment.


Regulatory Information: Canada

Industry Canada, Class B

This Class B digital apparatus complies with CAN ICES-3 (B)/NMB-3(B)

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Notice: The ISED Canada regulations provide that changes or modifications not expressly approved by Alldock could void your authority to operate this equipment.

Your device complies with ISED licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 

(1) l'appareil ne doit pas produire de brouillage, et 

(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

The device for operation in the band 5150–5250 MHz is only for indoor use, to reduce the potential for harmful interference to co-channel mobile satellite systems. 

Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.


Regulatory Information: United States

FCC Regulatory Compliance

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

Responsible party – U.S. contact information
Alldock LLC, 1500 Fashion Island Blvd, Suite 102, San Mateo, CA 94404
Contact :

Changes or modifications not expressly approved by Alldock could void your authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:

  • These devices may not cause harmful interference.
  • These devices must accept any interference received, including interference that may cause undesired operation.

EMC compliance statement 

Important: This device and its power adapter have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.

Radio frequency exposure 

This device meets the U.S. Federal Communications Commission's (FCC) requirements for exposure to radio waves and is designed and manufactured not to exceed the FCC's emission limits for exposure to radio frequency (RF) energy. To comply with FCC RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation. This device must not be co-located or operating in conjunction with any other antenna or transmitter.

 Back to Legal page